Subscription Policy

Last updated: November 11, 2026

This policy explains how Juvain subscriptions (Subscribe and Save) work, how you are billed and how to cancel. By choosing Subscribe and Save at checkout, you agree to these terms.

How it works

• When you choose Subscribe and Save, you are charged at checkout for your first order at the subscription price shown on the product page and in your cart.
• Your subscription then renews automatically. We charge the payment method you used at checkout, at the same subscription price, on the delivery schedule shown at checkout, until you cancel.
• Every subscription order ships free.

Price changes

If the price of your subscription changes, we will email you before your next renewal so you can skip or cancel first.

How to cancel, skip or change

You can cancel anytime, online, with no fees and no minimum number of orders:

1. Go to our Manage Subscription page, or open the customer portal directly at juvain.com/a/loop_subscriptions/customer.
2. Log in with the email you used at checkout.
3. Choose Cancel subscription. You can also skip a delivery, change your date or change your bundle there.

You can also cancel by emailing support@juvain.com. We cancel within one business day and send you a confirmation email.

To avoid being charged for your next renewal, cancel before your next billing date. A renewal that was already charged before you cancelled will still ship.

Refunds

Subscription orders are covered by the same 30 day money back guarantee as one time orders. See our Returns and 30 Day Money Back Guarantee page.

Failed payments

If a renewal payment fails, we will email you and try again. If payment still cannot be collected, your subscription may be paused or cancelled.

Contact

Questions about your subscription? Email support@juvain.com.